Brochures Available

ATM Safety Tips
Helps banks advise customers how to continue to benefit from the unparalleled convenience offered by ATMs...using them with confidence...by exercising just a few common sense precautions. Includes warnings about Skimming Scams.
 
Authentication in Electronic Banking
Explains multi-factor authentication and layered security and educates customers about the dangers and preventive measures they can take when banking online. Designed to help meet FFIEC consumer education requirements.
 

Bank Safety & You
Reminds your customers about the benchmark bank service of FDIC Insurance, backing up the message of safety with some telling facts:
   . The Fund Is Strong
   . The Fund Is Adjusted to Assure Continued Viability
   . The Vast Majority of Banks Are Sound
Helps reassure customers during turbulent economic periods.
 
Banks Make A Difference
Is a great way to educate current and prospective customers about the many contributions banks make to the community and to the local and national economy. Key messages:
   . Bank services are for everyone
   . Banks provide one-stop service
   . Banks invest in their communities
   . Banks offer unsurpassed security
 
Check 21: “Safe Harbor” Disclosure

This brochure contains the "Safe Harbor" model language approved by the Federal Reserve Board for use in Check 21 disclosures to consumer customers. Imprinting of bank information in accordance with Federal guidelines is available.

 

 
Credit Reports & Credit Scores
NEW!: This brochure was formerly available only through America's Community Bankers
Provides bank customers with a thorough review of credit reports and scores, including:
   . How credit reports and scores work
   . How lenders such as banks use them
   . How customers can obtain their free copy
   . What to do when errors in their report occur
 
Direct Deposit
"Direct Deposit" conveys the key messages of safety and convenience, PLUS provides your customers 7 ways they can take advantage of this key bank service, from payroll to direct deposit of regular stock dividends. To bring the point home, "Direct Deposit" gives your customers an at-a-glance matrix showing how direct deposit stacks up against paper checks for Timeliness. Efficiency. Safety & Security.
 
Direct Payment & Online Banking
Helps promote your bank's offering of these services by highlighting the key benefits: easy, safe, and reliable...saves time for busy people...and provides the comfort of Federal consumer protections.
 
Emergency Preparedness
Describes how banks will protect and recover electronic data and information, ensure the availability of cash, continue customer service and otherwise be up and running after a wide-ranging disaster. In addition, it advises customers about measures to:
   •
Assure access to cash, valuables and important documents
   • Safeguard critical papers and identification
   •
Initiate preventative actions now, such as direct deposit
 
Fraud Alert: Account Hijacking & Identity Theft
When customers have their bank accounts taken over by identity thieves, the cost is huge—not just in terms of the money lost, but more importantly, it erodes customer confidence in bank security and the safety of online transactions. Identity Theft in all its forms is growing at an alarming rate. But your bank certainly has the greatest stake of all in Account Hijacking. It is costly to your bank…to your bank customers…and to your bank’s reputation for integrity.
 
Fraud Alert: Fake Check Scams
When you provide this brochure in an upcoming mailing, you will be helping your customers identify
   . How they can fall victim to Fake Check Scams
   . How they can recognize it when they see it
   . How they can prevent it
   . What they can do if they get stung
 
Fraud Alert: Financial Fraud Update
Takes on three of the fastest growing frauds at work today:
   .
Advance-Fee Loan Scams
   . Debit Card Fraud
   . Counterfeit Cashier’s Checks
In addition, “Financial Fraud Update” offers consumer defense tips that will help your customers help themselves.
 
Fraud Alert: "Phishing"
Alerts your customers to one of the most dangerous and prevalent scams now operating—Phishing. It is especially important that you educate your customers, because the Phishing scam works by stealing the “look and feel” of a trusted source, such as the victim’s bank, and dupes them into providing confidential financial details like credit card and bank account numbers.
 
Fraud Alert: Protecting Your Credit File
Your customers will want to know about the latest line of defense available to them in the battle against identity theft. It is called a Fraud Alert, and is available through the three major credit reporting agencies. Includes:
   . How Fraud Alerts work
   .
The different types of Fraud Alerts available
   .
How and when to activate a Fraud Alert
   .
How to remove a Fraud Alert
 
Free Annual Credit Reports
Cuts through the clutter surrounding this important consumer topic. No hard sell…no misleading information…no unnecessary data. Just the facts your customers need to get their free report. That’s what they want…and what you can deliver to them with this timely brochure.
 
How Your Deposits Are Insured
Contains all the latest information about FDIC insurance coverage, including the latest increase in retirement savings coverage.

The brochure also contains specific examples showing how customers can increase their FDIC coverage to as much as $1,500,000. Importantly, the brochure has been reviewed by FDIC for use by banks.
 
Identity Theft Tools
Cases of identity theft are increasing at almost twice the rate originally predicted by experts. This brochure offers ten specific actions consumers can take to help banks provide maximum security for their assets and their good name. UPDATED to include FACT Act protections and free credit reports.
 
Individual Retirement Accounts (IRAs)
This brochure will convince customers that saving through an IRA is a great way to prepare for the future and suggests they contact their banker immediately to learn more. Includes a useful tool: a chart comparing today’s IRAs so customers can choose the one that ideally suits their needs.
 
IRS Direct
Promoting direct deposit is a great idea especially at tax time, when the IRS is urging consumers to take advantage of electronic deposit of tax refunds. Prominently featured in this two-panel brochure and statement insert: the availability of split deposits, which permits deposits in up to three different accounts.
 
Money Management for Kids
Everyday opportunities are the best time for adults to explain financial matters to young children. This brochure provides excellent examples of this, using "Teachable Moments." A great way to encourage family participation and education in learning sometimes difficult financial concepts.
 
Safe Online Banking
Note: This is a completely new and revised version of the old brochure by this title. It
   .
 Informs customers about current criminal activity using the Internet and email.
   .
 Advises customers about measures that can substantially strengthen their computer security.
   .
 Educates customers about the substantive investment your bank is making to assure safe online banking. These are the same objectives that Federal examination guidelines are designed to meet for banks offering Internet banking services.
 
Subprime Mortgages
Unregulated, non-bank mortgage lenders played fast and loose with their underwriting standards and have given the entire financial industry a black eye. This brochure tackles this problem with no-nonsense, straight talk about:
   .
How the subprime lending problem developed
   .
How banks responded by staying the course with prudent lending practices
   .
Why banks are the first and best choice for consumers looking for mortgage loans…and how banks may be able to suggest alternatives.
 
USA Patriot Act
NEW!: This brochure was formerly available only through America's Community Bankers. Use the customer notice requirements of the USA Patriot Act as an opportunity to
   .
educate your customers about the law’s requirements
   . enlist their aid in the fight against terrorism
   . show them how it protects them against Identity Theft.

The key message: customer cooperation can help in the fight against terrorism
 
Your Good Credit
Explains in easy-to-understand language how the FACT Act has made access to credit reports easier…and importantly, educates your customers about how to analyze the report…how to correct errors…how to understand the importance of their credit score.
 


You & Your Credit
Perhaps you have customers who are facing stricter credit criteria for a mortgage or installment loan…Perhaps they or someone they know is experiencing credit troubles and is considering bankruptcy as an option…Or perhaps they have simply heard or read the news reports that reinforce the fact that credit standards are tighter, and a solid credit rating is more important than ever!  Educated customers know better how to manage credit…how important it is to stay current on their credit payments…why troubled credit does not lead inevitably to bankruptcy, and this brochure offers three valuable lessons they can put to use today.